Terms and Conditions

Effective Date: July 25, 2025
Original version established in 2009

These Terms and Conditions (“Terms”) govern your use of the What Works Studio website https://whatworksstudio.com (“Website”) and any services, content, downloads, or communications provided by What Works Studio (“we,” “our,” or “us”).

By accessing this Website or working with us, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

1. Who We Are

What Works Studio is a strategic innovation and AI consulting firm headquartered in Maryland. We help forward-thinking teams use applied AI to scale operations, marketing, and content creation—while keeping human intelligence at the center.

2. Use of Our Website

By using our Website, you agree to:

  • Use it only for lawful purposes

  • Not interfere with the Website’s operation or security

  • Not copy, scrape, or reproduce content without our written permission

  • Refrain from using the Website to promote or distribute unlawful, harmful, or misleading content

We reserve the right to suspend or restrict access to the Website at any time without notice.

3. Intellectual Property

Unless otherwise stated, all content on this Website—including but not limited to text, graphics, branding elements, video, and downloadable materials—is the property of What Works Studio or its content providers and is protected by intellectual property laws.

You may not:

  • Reproduce, modify, or redistribute any of our materials for commercial use without written consent

  • Use our brand name, logo, or creative assets in a way that implies partnership or endorsement

You may:

  • Share our public content for personal or educational use with appropriate attribution and a link back to our Website

4. Services and Engagement Terms

All client services, including AI opportunity audits, strategy sessions, custom workflows, automation design, and content delivery, are governed by a separate proposal or agreement. These Terms cover general Website and informational usage only.

Unless otherwise specified in your service agreement:

  • Deliverables remain the intellectual property of What Works Studio until payment is received in full

  • Results may vary depending on implementation and market conditions

  • We reserve the right to showcase anonymized results and testimonials in our portfolio or marketing materials unless requested otherwise

5. Fees and Payment

All pricing and payment terms for services are outlined in individual proposals or agreements.

  • Payment is typically required upfront or on a milestone basis

  • Invoices are due upon receipt unless otherwise stated

  • Because our work is strategic, time-based, and custom, all payments are non-refundable once work has commenced

6. Disclaimer of Warranties

We provide tools, guidance, and systems to enhance performance—but ultimate outcomes depend on your implementation.

Our Website and services are provided “as is” and “as available.” We make no guarantees or warranties, express or implied, regarding:

  • Business growth or financial return

  • Availability or uptime of the Website

  • Accuracy or completeness of content

7. Limitation of Liability

To the fullest extent allowed by law, What Works Studio shall not be liable for any:

  • Indirect or consequential damages

  • Loss of data, revenue, customers, or opportunity

  • Business interruption caused by your use of, or inability to use, our Website or services

In any case, our total liability for any claim shall not exceed the amount you paid to us in the twelve (12) months preceding the event that gave rise to the claim.

8. Privacy and Data

Your use of this Website is subject to our Privacy Policy, which describes how we collect, use, and store personal information.

By using the Website or signing up for services, you consent to our data practices as outlined in that policy.

9. External Links

Our Website may link to external resources or third-party sites for your convenience. We do not control or endorse those sites, and we are not responsible for their content, security, or data practices.

10. Modifications to These Terms

We may update these Terms at any time. When we do, we’ll revise the “Effective Date” at the top of this page.

Your continued use of our Website or services after changes are posted constitutes your acceptance of those changes.

11. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Maryland.

12. Contact Us

If you have questions about these Terms or need support, please reach out:

What Works Studio
San Diego, CA + Baltimore, MD
📧 hello@whatworksstudio.com
🌐 https://whatworksstudio.com