Case Study
Social Media Operations for Healthcare
PR For Healthcare Industry Leader
Through strategic optimizations and highly-tailored processes, we significantly increased the client’s social media engagement and followers.
Awareness and Consideration Campaigns
Product Marketing
Public Relations Support
Advertising Budget Management
Organic Social Media Management
Content Conceptualization and Development
Reporting
Copywriting
Creative Development
THE PROBLEM
Kaiser Permanente of the Mid-Atlantic States needed an experienced vendor to audit internal social media operations in order to provide analysis and recommendations for improving performance, producing in-depth reporting with actionable insights, and developing processes and procedures to help better leverage social media channels and advertising budgets.
What Works Studio was hired by Kaiser Permanente of the Mid-Atlantic States to develop and institute formalized social media processes and reporting, and manage regional ad spend for social media marketing. Activities included but are not limited to lead generation campaigns, awareness and consideration campaigns, product marketing, public relations support, organic social media management, advertising budget management, content conceptualization and development, reporting, copywriting, and creative.
Outcomes
Increased net follower growth by
Increased total engagements by
Increased social media engagement rate by
Increased total social media followers by
Increased published posts on Twitter by
Mid-Atlantic States